All assigned cards will be located within your AMC login. Once logged in, you will be able to view your card details, transaction history as well as the balance. You’ll also have access to make changes to name, address, limit and status.

In the event an assigned card is getting flagged by a merchant or vendor, please log in to AMC in order to change the status of the card to be inactive. You can request a new card to be reissued that may be subject to a reissue fee.

AMC works as a single wallet funding source. You can update limits on assigned cards as well as change the status, but there would be no transfer of funds as cards are not “loaded”, but simply have limits. Card limits do not reduce your wallet balance, only transactions do.

Many requests a user has can be handled without support using our online interface. A user can look up a card, and then submit a change request, which include name, address, limit and status changes. Many changes are completed in real time via direct API connection with the bank. Support requests outside of change requests can be managed via Telegram, Skype or email.

While actively using your payment cards for buying media, we have found that our clients have the most success when the IP region matches the address specified to the merchant and matches the information on file for the card. When making payments from abroad a similar issue may occur and we recommend using an IP routing service to solve this issue.

There is no minimum balance required on the cards themselves. If the balance on the card is lower than the amount being charged, the transaction may fail or cause the balance to go negative.

Payments are applied as soon as they are received and confirmed from our accounting department. Same day funding is available in most cases with wires and Stablecoins (USDT, USDC).

Each individual card can have a unique name and address. We suggest having the billing address on file match what the merchant has on file.

Most of the banks we work with allow customized name and address assignment. There may be some limitations to making changes such as changing the country, the frequency of changes, the number of changes within a period of time, etc. Most address changes can be facilitated without issue.

Because we work directly with multiple banks, this answer varies and can be dependent on the timing of the change submitted. Most changes are complete within 20 minutes if submitted before 6:00 pm PST.

Fees are billed on the first of every month for the upcoming month. In the event you wish to change your plan after the first of the month, your monthly fee or upgrade difference will be prorated based on the number of days remaining in the month.

Yes, your minimum balance is amount equal or greater than 3-5 days of spend. This range varies depending on bank holidays, monthly fee posting, the speed of funding and scaling trend. You can view what your spending trends are and what your expected minimum balance is within your AMC login.